{"id":1659,"date":"2025-03-02T16:09:44","date_gmt":"2025-03-02T16:09:44","guid":{"rendered":"https:\/\/perukadamska.pl\/?page_id=1659"},"modified":"2025-03-02T16:15:46","modified_gmt":"2025-03-02T16:15:46","slug":"reklamacja-i-zwroty","status":"publish","type":"page","link":"https:\/\/perukadamska.pl\/sk\/reklamacja-i-zwroty\/","title":{"rendered":"S\u0165a\u017enosti a vr\u00e1tenie tovaru"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Pr\u00e1vo na odst\u00fapenie od zmluvy<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Spotrebite\u013e m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od k\u00fapnej zmluvy v lehote <strong>14 dn\u00ed<\/strong> odo d\u0148a prevzatia V\u00fdrobku bez uvedenia d\u00f4vodu a bez vzniku \u010fal\u0161\u00edch n\u00e1kladov, s v\u00fdnimkou n\u00e1kladov na vr\u00e1tenie V\u00fdrobku.<\/li>\n\n\n\n<li>Na uplatnenie pr\u00e1va na odst\u00fapenie od zmluvy by mal spotrebite\u013e p\u00edsomne informova\u0165 pred\u00e1vaj\u00faceho o svojom rozhodnut\u00ed (<strong>e-mail: <\/strong><a><strong>biuro@perukadamska.pl<\/strong><\/a> alebo listom na ni\u017e\u0161ie uveden\u00fa adresu).<\/li>\n\n\n\n<li>V pr\u00edpade odst\u00fapenia od zmluvy sa v\u00fdrobok vr\u00e1ti <strong>v nezmenenom, \u00faplnom stave<\/strong> (vr\u00e1tane origin\u00e1lneho obalu, visa\u010diek, n\u00e1vodu a dokladu o k\u00fape). V\u00fdrobok nesmie nies\u0165 \u017eiadne zn\u00e1mky pou\u017e\u00edvania, parfum\u00e1cie alebo lojov\u00e9ho z\u00e1pachu.<\/li>\n\n\n\n<li><strong>Pozor:<\/strong> Vzh\u013eadom na charakter v\u00fdrobkov (parochne a top\u00e1nky) ako hygienick\u00fdch potrieb, <strong>nem\u00e1te pr\u00e1vo na odst\u00fapenie od zmluvy, ak bol obal otvoren\u00fd a v\u00fdrobok bol pou\u017eit\u00fd<\/strong>. Otvoren\u00fd v\u00fdrobok nie je mo\u017en\u00e9 \u010falej pred\u00e1va\u0165 z d\u00f4vodu zachovania jeho p\u00f4vodnej hodnoty a hygienick\u00fdch po\u017eiadaviek.<\/li>\n\n\n\n<li>Platba bude vr\u00e1ten\u00e1 rovnak\u00fdm sp\u00f4sobom, ak\u00fdm z\u00e1kazn\u00edk platbu uskuto\u010dnil, a to v lehote <strong>14 dn\u00ed<\/strong> od doru\u010denia ozn\u00e1menia o odst\u00fapen\u00ed od zmluvy pred\u00e1vaj\u00facemu.<\/li>\n\n\n\n<li>Tovar bude zaslan\u00fd sp\u00e4\u0165 iba na adresu uveden\u00fa v \u017eiadosti o vr\u00e1tenie tovaru: <strong>PF Olga Piotrowska<\/strong><br><strong>Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Po\u013esko<\/strong><br>Spolu s <strong>formul\u00e1r na vr\u00e1tenie<\/strong>: <strong><a href=\"\/wp-content\/uploads\/2025\/03\/Formularz_Zwrotu_Peruka_Damska.docx\">Na stiahnutie tu<\/a>.<\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Reklam\u00e1cie a z\u00e1ruka<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>V pr\u00edpade zistenia v\u00e1d v\u00fdrobku alebo ch\u00fdb pri spracovan\u00ed objedn\u00e1vky m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo na reklam\u00e1ciu.<\/li>\n\n\n\n<li>S\u0165a\u017enosti zasielajte e-mailom na adresu: <a><strong>biuro@perukadamska.pl<\/strong><\/a> alebo po\u0161tou na adresu: <strong>PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Po\u013esko<\/strong><\/li>\n\n\n\n<li>S\u0165a\u017enos\u0165 by mala obsahova\u0165:\n<ul class=\"wp-block-list\">\n<li>Podrobnosti o klientovi,<\/li>\n\n\n\n<li>Objedn\u00e1vacie \u010d\u00edslo,<\/li>\n\n\n\n<li>Podrobn\u00fd opis chyby alebo nezhody v\u00fdrobku,<\/li>\n\n\n\n<li>K\u00f3pia dokladu o k\u00fape (napr. \u00fa\u010dtenka, fakt\u00fara).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pred\u00e1vaj\u00faci vybav\u00ed reklam\u00e1ciu v r\u00e1mci <strong>14 dn\u00ed<\/strong> odo d\u0148a jej prijatia a bude informova\u0165 z\u00e1kazn\u00edka o sp\u00f4sobe jej vybavenia.<\/li>\n\n\n\n<li>V pr\u00edpade opr\u00e1vnenej reklam\u00e1cie sa pred\u00e1vaj\u00faci zav\u00e4zuje odstr\u00e1ni\u0165 vadu, vymeni\u0165 v\u00fdrobok za nov\u00fd alebo vr\u00e1ti\u0165 peniaze.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa vr\u00e1tenia tovaru a s\u0165a\u017enost\u00ed, kontaktujte n\u00e1s:<br><strong>E-mail:<\/strong> <a>biuro@perukadamska.pl<\/a><br><strong>Adresa:<\/strong> PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Po\u013esko<br><strong>Telef\u00f3n: <\/strong><a href=\"tel:513517191%20\">+48 513 517 191<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Prawo do odst\u0105pienia od umowy Reklamacje i gwarancja W razie pyta\u0144 dotycz\u0105cych zwrot\u00f3w i reklamacji prosimy o kontakt:E-mail: biuro@perukadamska.plAdres: PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Warszawa, PolskaTelefon: +48 513 517 191<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1659","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/pages\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":3,"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/pages\/1659\/revisions"}],"predecessor-version":[{"id":1663,"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/pages\/1659\/revisions\/1663"}],"wp:attachment":[{"href":"https:\/\/perukadamska.pl\/sk\/wp-json\/wp\/v2\/media?parent=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}