{"id":1659,"date":"2025-03-02T16:09:44","date_gmt":"2025-03-02T16:09:44","guid":{"rendered":"https:\/\/perukadamska.pl\/?page_id=1659"},"modified":"2025-03-02T16:15:46","modified_gmt":"2025-03-02T16:15:46","slug":"reklamacja-i-zwroty","status":"publish","type":"page","link":"https:\/\/perukadamska.pl\/cs\/reklamacja-i-zwroty\/","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Pr\u00e1vo na odstoupen\u00ed od smlouvy<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od kupn\u00ed smlouvy ve lh\u016ft\u011b <strong>14 dn\u00ed<\/strong> od data p\u0159evzet\u00ed produktu, bez ud\u00e1n\u00ed d\u016fvodu a bez dal\u0161\u00edch n\u00e1klad\u016f, s v\u00fdjimkou n\u00e1klad\u016f na vr\u00e1cen\u00ed produktu.<\/li>\n\n\n\n<li>Chce-li spot\u0159ebitel vyu\u017e\u00edt pr\u00e1vo na odstoupen\u00ed od smlouvy, m\u011bl by o sv\u00e9m rozhodnut\u00ed informovat prod\u00e1vaj\u00edc\u00edho p\u00edsemn\u011b (<strong>e-mail: <\/strong><a><strong>biuro@perukadamska.pl<\/strong><\/a> nebo dopis na n\u00ed\u017ee uvedenou adresu).<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy by m\u011bl b\u00fdt produkt vr\u00e1cen <strong>v nezm\u011bn\u011bn\u00e9m, kompletn\u00edm stavu<\/strong> (v\u010detn\u011b origin\u00e1ln\u00edho obalu, visa\u010dek, n\u00e1vodu k pou\u017eit\u00ed a dokladu o n\u00e1kupu). V\u00fdrobek nesm\u00ed vykazovat zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed, pachy parf\u00e9m\u016f ani ko\u017en\u00edho mazu.<\/li>\n\n\n\n<li><strong>Pozn\u00e1mka:<\/strong> Vzhledem k povaze v\u00fdrobk\u016f (paruky a p\u0159\u00ed\u010desky) jako hygienick\u00fdch pot\u0159eb, <strong>Pr\u00e1vo na odstoupen\u00ed od smlouvy nelze uplatnit, pokud bylo balen\u00ed otev\u0159eno a v\u00fdrobek byl pou\u017e\u00edv\u00e1n.<\/strong>. Otev\u0159en\u00fd v\u00fdrobek nelze znovu prodat z d\u016fvodu zachov\u00e1n\u00ed jeho p\u016fvodn\u00ed hodnoty a hygienick\u00fdch po\u017eadavk\u016f.<\/li>\n\n\n\n<li>Vr\u00e1cen\u00ed platby prob\u011bhne stejn\u00fdm zp\u016fsobem, jak\u00fdm z\u00e1kazn\u00edk platbu provedl, a to ve lh\u016ft\u011b <strong>14 dn\u00ed<\/strong> od okam\u017eiku, kdy prod\u00e1vaj\u00edc\u00ed obdr\u017e\u00ed informaci o odstoupen\u00ed od smlouvy.<\/li>\n\n\n\n<li>Zbo\u017e\u00ed zas\u00edl\u00e1me zp\u011bt v\u00fdhradn\u011b na adresu pro vr\u00e1cen\u00ed zbo\u017e\u00ed: <strong>PF Olga Piotrowsk\u00e1<\/strong><br><strong>Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Polsko<\/strong><br>Spolu s <strong>formul\u00e1\u0159 pro vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong>: <strong><a href=\"\/wp-content\/uploads\/2025\/03\/Formularz_Zwrotu_Peruka_Damska.docx\">St\u00e1hnout zde<\/a>.<\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Reklamace a z\u00e1ruka<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>V p\u0159\u00edpad\u011b zji\u0161t\u011bn\u00ed vad produktu nebo chyb p\u0159i vy\u0159\u00edzen\u00ed objedn\u00e1vky m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo podat reklamaci.<\/li>\n\n\n\n<li>Reklamace je t\u0159eba zas\u00edlat elektronicky na adresu: <a><strong>biuro@perukadamska.pl<\/strong><\/a> nebo po\u0161tou na adresu: <strong>PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Polsko<\/strong><\/li>\n\n\n\n<li>Reklamace by m\u011bla obsahovat:\n<ul class=\"wp-block-list\">\n<li>\u00dadaje o z\u00e1kazn\u00edkovi,<\/li>\n\n\n\n<li>\u010c\u00edslo objedn\u00e1vky,<\/li>\n\n\n\n<li>Podrobn\u00fd popis vady nebo nesouladu v\u00fdrobku,<\/li>\n\n\n\n<li>Kopii dokladu o n\u00e1kupu (nap\u0159. \u00fa\u010dtenky, faktury).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Prodejce vy\u0159\u00edd\u00ed reklamaci do <strong>14 dn\u00ed<\/strong> od data jej\u00edho obdr\u017een\u00ed a informuje z\u00e1kazn\u00edka o zp\u016fsobu jej\u00edho vy\u0159\u00edzen\u00ed.<\/li>\n\n\n\n<li>V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace se prod\u00e1vaj\u00edc\u00ed zavazuje vadu odstranit, vym\u011bnit v\u00fdrobek za nov\u00fd nebo vr\u00e1tit pen\u00edze.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b dotaz\u016f ohledn\u011b vr\u00e1cen\u00ed zbo\u017e\u00ed a reklamac\u00ed n\u00e1s pros\u00edm kontaktujte:<br><strong>E-mail:<\/strong> <a>biuro@perukadamska.pl<\/a><br><strong>Adresa:<\/strong> PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Var\u0161ava, Polsko<br><strong>Telefon: <\/strong><a href=\"tel:513517191%20\">+48 513 517 191<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Prawo do odst\u0105pienia od umowy Reklamacje i gwarancja W razie pyta\u0144 dotycz\u0105cych zwrot\u00f3w i reklamacji prosimy o kontakt:E-mail: biuro@perukadamska.plAdres: PF Olga Piotrowska, Stefana Dembego 8b\/84, 02-796 Warszawa, PolskaTelefon: +48 513 517 191<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1659","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/pages\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":3,"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/pages\/1659\/revisions"}],"predecessor-version":[{"id":1663,"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/pages\/1659\/revisions\/1663"}],"wp:attachment":[{"href":"https:\/\/perukadamska.pl\/cs\/wp-json\/wp\/v2\/media?parent=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}